The service for filing a complaint with the Water and Electricity Regulatory Authority is a service that allows beneficiaries of the services of the Electricity Company and the National Water Company to submit a complaint, comment, or suggestion regarding any of the areas of the Authority’s work, whether related to the quality of service, fees, rules, regulations, policies, or Procedures, or employees . This service aims to improve the level of services provided by the Authority and the companies organizing it, and to enhance communication with beneficiaries and respond to their needs and aspirations .
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